Systems Panel - Open Source AJAX IT software
by Cory Rauch 2007-04-27 Category: PHP-Scripts

We are open sourcing Systems Panel. An AJAX based IT software package. It has been released under the GPL license.

Systems Panel v2

Systems Panel v2.0

The Systems Panel is a systems tool for organizing any size IT department. It features the ability to share and manage technical documentation, website links, download links, computer equipment inventory, and technical support 'tickets'. New to version 2.0 is a email parser for importing new technical request tickets via email, 5 reports, send by email feature, and a new hybrid advanced DHTML / AJAX interface that can degrade down for compatibility with older browsers.

Features

  • Easy to use advanced DHTML interface that can degrade down for compatibility with older browsers.
  • Manage and share Technical Documentation, Website Links, Contact Information, and Downloads
  • Store and search Computer Equipment information and serial numbers. Handy for when dealing with warranty issues.
  • Manage, share, and import easily technical support tickets with both the new email parser feature and ticket section. Easily integrates with a website via a form mail script.
  • Archives Trouble Ticket Responses and Solutions in Ticket section. Using the built-in email parser, email responses are imported right into the system when a customer responds back to an Systems Panel email.
  • Built-in reporting allows you to see trouble spots of your network, most common technical support issues, and tech workers productivity in easy to read reports with Flash-based charts.
  • Support For International Date Formats (DD-MM-YYYY, MM-DD-YYYY, etc)
  • Customizable with complete source code included and Dreamweaver Compatible Templates
  • Access from any computer with a Web Browser
  • Requires: Apache, PHP (v4+, v5+), MySQL (v3.23+ & 4.0+, 4.1+), and a modern Web Browser (IE 5+, Opera 7+, NS7+, Firefox) with JavaScript Support for DHTML interface (Older browser will still work in standard HTML mode).
  • Email Parser can connect to a standard IMAP, POP3, or NNTP server both in standard or SSL modes.

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